Returns & Exchanges
At Zone Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your shopping experience is as seamless and stylish as our collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are intact, and include the provided packing slip to help us identify your order.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, your refund or exchange will be processed within 5 to 7 business days.